System Support & Upgrades

We aim to help our customers retain systems & solutions that always are up to date and in accordance with the continuously changing class regulations and new technologies. Global service is provided from our hubs in Ulsteinvik (Norway), Ningbo (China) and Rio de Janeiro (Brazil).

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Ulstein is experienced in developing system solutions, control systems and products for vessels, and integrating individual products into larger systems.

The service and aftermarket services in this area include precommissiong, installation and commissioning of our own (ULSTEIN COM, ULSTEIN IAS, ULSTEIN AMS, ULSTEIN BAS) and others' electrical systems and products.

Service 24/7

We have service engineers travelling to yards and harbours worldwide to perform service, and our service phone is manned 24 hours a day.

Call +47 7000 8888 E-mail: service@ulstein.com

System services & upgrades

ULSTEIN IAS Services: To secure a long life-cycle of your ULSTEIN IAS system we have a range of upgrades available.
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ULSTEIN POWER Services: See our range of available retrofits and upgrades within the ULSTEIN POWER segment.
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ULSTEIN COM Services: Keep your ULSTEIN COM on track with available retrofits & upgrades.
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On-board service any time: Our team of commissioning and service engineers is readily available to provide prompt on-board support. They can travel to any yard and harbour worldwide, to offer their services. Additionally, our service phone is operational 24/7, ensuring the continuous availability of our customer support team.
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Key benefits

Easy and cost effective: Your ordered delivery is developed for easy integration achieving minimal cabling, installation and commissioning risks. All products are pre-tested before commissioning, and we offer pre-commissioning and commissioning services for all deliveries worldwide.
Life cycle service: We offer life cycle service and spare parts for all products and systems from our portfolio. Our remote online support connection can access all system parameters and parts to update or change software and support the vessel crew in onboard servicing systems.
Retrofits & upgrades: We continually improve our product offers to provide greater capability, higher productivity and enhanced quality. These improvements are not only offered on new solutions, but also as retrofits, conversions and upgrades on existing systems.